Hi Conway,
the only snapshots we support are cold snapshots. Means all machines in the farm have to be in a shutdown state. Then take a snapshot of the machines. I would also recommend to take the DB backup while the sharepoint machines are shutdown to ensure 100% consistency between DB and SharePoint servers.
Cheers,
Stefan
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Comment on May 2015 CU for SharePoint 2013 has been released by Stefan Goßner
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